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Degraded

We are experiencing instances with the AI Voice not replying

Apr 17 at 06:41pm CEST
Affected services
Courserev Voice API

Resolved
Apr 17 at 07:03pm CEST

We've identified the root caused and a fix is in place. Voice AI calls are back up and running well

Created
Apr 17 at 06:41pm CEST

We are experiencing instances with the AI Voice not replying.
There is a problem with one of our third-party services not continuing the conversation with the Voice AI.